Help for your dashboard
Tickets & help
Use the available ticket and support areas to discuss questions and problems with a clear history.
Updated on October 14, 2026
Create a request
When enabled, support is available under “Settings”. A project may also have its own ticket area.
Describe the problem with a clear subject, the affected project and the desired outcome. Include the displayed error and what happened immediately before it.
Replies and history
Open the existing request to read replies and add information. Keep the same conversation for the same problem where possible.
Check the displayed status. A saved request confirms receipt, not a solution. Support replies trigger an email when delivery is working.
Check first
For connection problems, use the project’s connection area. For updates, check maintenance history; for monitoring, inspect the relevant run and time.
If the support area is unavailable, use the contact option on the LeonWP website. Do not include passwords, payment card details or pairing keys in your request.